Home > Help & Tips > Frequently Asked Questions about Checking Out

Listed below are the Top Frequently Asked Questions (FAQs) about Checking Out on Embossed Graphics.

If you have other questions about our products/services,email us at eghelp@embossedgraphics.com.

  1. What does 'Save for Later' mean?
  2. Do I have to be logged in to use the 'Save for Later' feature?
  3. Do I need to create an account to place an order on Embossed Graphics?
  4. Why would I want to sign up as a Embossed Graphics customer?
  5. I am a returning customer and I forgot my password. What do I do?
  6. What is the process for checking out?



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What does 'Save for Later' mean?

'Save for Later' cart link allows registered and logged in Embossed Graphics customers the ability to save gift selections for a later date in time. When you log back into the site, some time in the future, the item you saved will still be there ready for purchase.


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Do I have to be logged in to use the 'Save for Later' feature?

Yes, this feature can only remember your gift selections when you are logged into the Embossed Graphics web site.


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Do I need to create an account to place an order on Embossed Graphics

No, you do not need to create a new account to place an order on Embossed Graphics. We only require your email address so we may send you the correct email order confirmations and order shipment information.


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Why would I want to sign up as a Embossed Graphics customer?

We have created many new benefits for registering as a Embossed Graphics customer.
  • You can save gift selections to purchase at a later date. Perhaps you need to check on someone's new return address or verify the spelling of someone's name. Now you can select the item you want and 'Save for Later'. Once you have the correct information, simply login to our site and place your order.
  • We save all of your ship-to addresses. This allows you a faster checkout process when shipping gifts to previous family members and friends.
  • You can check the status of an order 24 hours a day.
  • You can view previous orders and easily reorder the item again or purchase a refill all with the same personalization and details.


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I am a returning customer and I forgot my password. What do I do?

First, please go to the returning customer login page and select the 'I forgot my password' link. There, please enter the email address associated with your Embossed Graphics account, then click Continue. We will then send you an email containing a link to a page where you can create a new password for your account. You will have an hour to access our site and create a new password.